AI Terms of Use – AI powered Chatbot

By using the Chatbot feature, you agree and accept the AI Terms of Use below:

Responses Accuracy
Shane is an automated chatbot powered by Artificial Intelligence (AI) and Intercom (“Chatbot”). The Chatbot is designed to provide general information on CardUp Pte. Ltd (Company No.201536690R)., CardUp Malaysia Sdn Bhd (Company No.: 202001004963), CardUp HK Limited
(company number 2855496), and CardUp India Private Limited (company number
U72200PN2019FTC181323), and its related corporations and affiliates (“CardUp”) products. While we’ve put in every effort to ensure that the responses are accurate and helpful, you acknowledge and
understand that any responses and information provided through the Chatbot should not be taken as an absolute assurance of its correctness. We encourage you to validate any information you receive. The responses and information provided by the Chatbot are not intended as professional advice and should not be perceived as a substitute for a consultation with a qualified professional.

No Relationship
Using the Chatbot does not create a customer relationship between CardUp and you. Any responses and information provided are not privileged or confidential.

No warranty
Our Chatbot operates without any warranty, guarantee or other representations whatsoever as to the validity, accuracy, reliability, or fitness for a particular purpose or completeness, whether implied or expressed. Any reliance on the responses and information is entirely at your own discretion and risk. Please exercise your own due diligence and judgment when making any decisions.

Data
During your interaction with the Chatbot, we may collect and process certain information, including but not limited to user inputs, queries, and preferences. Please read our Privacy Policy to understand how we collect, use and disclose your personal data.

Disclaimers
Neither CardUp nor its affiliates, officers, and/or employees, can be held liable for any errors or omissions in the responses and information provided through the Chatbot. We expressly disclaim any liability for actions taken by you based on the responses and information given through the Chatbot.

Third-Party Content
Our Chatbot may provide links and pointers to third-party websites and content. These links and pointers may not be within CardUp’s control. CardUp does not assume any responsibility or liability for any information or contents available at such linked site or third-party content.

Variation
CardUp may from time to time vary these AI Terms of Use at any time without notice. The amended AI Terms of Use shall become effective upon publication. The continued use of the Chatbot by you constitutes your continued acceptance of the modified AI Terms of Use.

This AI Terms of Use must be read together with the Terms of Service and Privacy Policy.